Error 80048820 is a common problem with MSN Messenger and Windows Live Messenger, here are some ways to solve it.
Symptoms
When you start Messenger, you are unable to sign in, the following message is displayed after the sign in process is interrupted.
“Sorry, we were unable to sign you in to the MSN Messenger at this time. Please try again later.
To let us try and troubleshoot the problem, click the Troubleshoot button.”
Causes
- The system clock may be set incorrectly.
- The Dynamic Link Library (DLL) softpub.dll, may not be registered on the system.
- Internet Explorer may be using an invalid proxy server.
Resolutions
- Double click on the clock in the taskbar and make sure the system clock is set correctly.
-
Register softpub.dll using the regsvr32.exe tool.
- Click Start, and then click Run.
- In the Open box, type regsvr32 softpub.dll and then click OK.
- Restart MSN Messenger.
-
Remove any Internet Explorer proxy server settings
- In Internet Explorer, click Tools and then click Internet Options.
- In the Internet Options dialog box, go to the Connections tab.
- Click LAN Settings…
- Untick the Use a proxy server for your LAN (These settings will not apply to dial-up or VPN connections) checkbox.
- Click OK and OK again Internet Options.
Further Help
Update (May 12th, 2006): If you are using a router to access the internet, have a look at this article on increasing a setting called the MTU. It has worked for a few others and I am interested to see how many more people it can help.
If you are still having problems after trying the steps above, take a look at a similar post at the Messenger Support Space, it has a few additional steps like above that may help.
Still not working? Try creating a new topic about it on the Messenger support forum and get direct help from other forum users (you will need to register first). Do this instead of posting a comment here asking for more help, it is much easier to respond on the forum (and more people will see it).
Thank you! Worked a treat
thank you for this article,it resolved my issues
Have problems with the error 80048820 from msn could you help me to get into again
This didnt work for me. but good luck trying for other people. it may be due to my sisters and what sites they go on, please tell me if game sites will stop MSN working
great! i forget to clear the proxy .. thk
my messenger still doesn’t work. pls help me. *desperat*
so; how can i get along with the lan settings_?
i got problem with that to and i hate it i dunno why it came now never seen it before
i set the time correctly and it worked; nice problem solving guys
ermmm…. it still doesn’t work please help me i cannot sign into my hotmail account either!! please post some more tips on the web as i cant read my emails!!! ARGH HURRY!!!
Thank you very much!
Im getting the same error code but a different message, it says its to do with my firewall blocking it, i have looked at all the settings and have double checked them but nothing has worked, windows firewall isnt on, i have even tried disabling all my firewalls and still no difference - i have tried windows messenger and that just says “we are unable to sign you in this time” etc. etc. etc.
What the hell’s going on?? its got me stumped… =S
It hasn’t worked, it still give me the same bloody message over and over again. What can I do??????
Sorted. The system clock was set incorrectly. but had to change to correct time AND date! Thanks
Sorry ! it did not work for me.
OMG your advice was so much betta than the troubleshooter who would have ever imagined that the end of daylight savings would be such a hassle thankyou so much
Ive had the same prob and nothing works but ever so occassionally i can sign in! But then it doesnt work again and none of the tips sort it. its all very strange and annoying. im in now and scared to sign out! Who sorts this stuff out cos the email customer service is a joke
thank you, the date wasnt set properly….gud work !
thank you very much
I have a LAN in my home wich includes (MY PC (SERVER) AND TROUGH A CROSS CABLE IT SERVES INTERNET SERVICE TO THE OTHER PC (CLIENT)) ON THE SERVER MSN 7.5 WORKS FINE even with norton security 2005 and ZONE alarm pro registered both of them configured properly but in the client PC (NO ANTIVIRUS NEITHER FIREWALL) it doesnt work and its impossible login in ( IVE TRIED ALL THE SOLUTIONS EXPLAINED HERE AND NONE OF THEM SEEMS TO SOLVE THE PROBLEM) the client pc and my server is properly configured to permit all the internet services HTTP , PROGRAMS LIKE KAZAA EMULE ,etc but msn isnt blocked by the firewall or norton anyway its impossible to login the most frequently error is “GATEWAY OFFLINE” but the GATEWAY ( MY PC) is online and allowing the client to check that so im getting crazy please help mE!!:D
XD
Didn’t work for me either…
I’ve been reading for days how to solve this problem. I am pretty sure it has something to do with the wireless router, but I can’t fix it! I’ve done EVERYTHING! Please, if anyone knows what I can do (other than updating the .dll, checking the firewall, time, etc.). It works fine when I don’t use the Wireless Router. All the other programs work fine. I can surf through the net, etc., it’s just MSN Messenger.
I did everything and it disn´t work, can you please help me personally. thanks
I have tried all the three options but it is still not working for me. However if I logon using different profile then it works. Can anybody help me in solving this case please ?
all three options do not work!! please can u help me.
lol!!
I had my time set at 1906
And I read the first solution and I was like: No.. my time is right.
And then I couldn’t log in so I got angry.
I looked at the time..
1906.
WHAT I HAVE TO PUT THERE???? ADRESS = IP!???? AND THE PORT!?!?!??!!
ANSWER PLEASE!!! HURRY!!!!
did not work
Thanks a lot. it works.
IT DIDNT WORK
AM UPSET …..
thanks worked great!
Awesome. Up and running now.
it still does not flippin work for me and its pissing me off please email another way (if there is another way) thanks
PEOPLE I DONE ALL 3 BUT THEN I CHEAKED MY DATE AND IT WAS AYEAR OUT MAKE UR U ALL HAVE FINE CHECKED IT
GOOD LUCK PEOPLE AND THANKS 4 THE HELP
CAN CHAT 2 ME GIRL NOW
ENTER THE CORRECT DATE!!! 2006
ENTER THE CORRECT DATE!!! 2006
ENTER THE CORRECT DATE!!! 2006
check it 2wice!
These options did not work, however I have some digging to do yet. I let my friend get loose on my laptop and install a bunch of anti-spyware and windows maintenance programs to clean up the registy - he may have blocked that paticular .dll. I will have to look into it, but at least now I know what to look for…
Any hints on IE not bringing up Secure Connections (Bank Of America, Etc. Etc.)?
None of the above mentioned tips helped me but this really worked!
If u r using Norton antivirus the problem can be that the firewall is blocking the connection via the Rule “Block access to secure sites”..
Open Norton Internet Security > Personal Firewall > Configure > Advanced > General > find the Rule “Block access to secure sites” and modify the rule to “Allow”.
If u dont want to change the rule without being 100% sure that actually is the problem u can always check the NIS log-file to make sure.
Open Norton Internet Security > Norton antivirus > Detailed status > Reports > View activity log and then the Firewall option.
It did not work for me, also.
I think it’s Windows XPx64 edition’s weakness.
it isn´t work yet.
i changd ma tim n it workd fnxx
I hate this! Nothing is working. I have tried all the suggestions everyone has said on this page, over and over, and my time is correct! 9:02 PM April 14 2006! It is correct! I have done all the other suggestions, but it still doesn’t work! I put in my password, nine letters, and it changes it to eight and gives me error 80048820 all over again!
i tried all of these things.. downloaded clocktime with “atom-time”, reinstall drivers for gfx, network and sound, cleaning with hand my registry and.. deleted msn completly and reinstall it. i checked my router, all correct.
internet explorer/firefox settings correct, nothing wrong.
still 80048820 - but.. i can connect to MSN Messenger with browser, so it can’t be a server problem or my comp. i think its a software problem. (typical for m$ :D)..
nothing working! My new wireless router is now apparently stopping me accessing my bank and MSN money!
tnx - i set the clock/date and now it works
HELP tried all the above and still no luck this has only happened since I installed a wireless router aaaahhhhhhh!!!!!!!
i found a solution, for all people where the time/firewall help didnt works.
i will translate it now to english, let it check my old english teacher if all is correct and send it M$ that they can put it in her help files.
I’m having same problem.
Running on AZTECH WL730RT4
and Linksys ADSL2MUE Modem.
If I connect my laptop directly to my WIFI router LAN port, it works. It even works in my office’s WIFI.
BUT..if I connect via WIFI back home with my AZTECH Wireless Router, then it wouldn’t connect.
I’m getting a “Default Gateway Appears Offline” crap also.
Tried EVERYTHING..from Re-registering DLLs to synchronising clocks..all doesn’t work.
I fixed it! All of you who haven’t yet, and who know you have the correct time, when you try to sign in, watch. Does it change the amount of characters in your password? It always changed mine to eight. So I made my password eight characters, and I can sign in!
guys if u have a wireless connection i think this problem is something to do with that! Mine worked for months and then all of a sudden it stopped and im sure its somethin to do with the router! anyone got any tips?
msn messenger wont work 80048820 error. windows messenger does though the tips you gave, doesnt work for me, i recently had my computer formatted and had to reinstall programs i need help desperately abd ideas any1? strikermatt@hotmail.co.uk plz no emails that dont help
i have not been able to sign into my hotmail account or msn messenger since yesterday - i keep getting error 80048820 - this is making me nuts - i have tried the suggestions listed above but nothing works - any suggestions?
it did not resolve my problem. i still get the same error message on running the msn
i also get my password becoming short as i try to log on…then it comes up with the message
I have tried the proxy settings and everything stated above but nothing worked… i think it must be a firewall setting… but how do i check it?? i need help! this is driving me crazy!
strikermatt i have the same problem and my windows messenger does work but web messenger wont
Nope
doesnt work, i can sign into hotmail windows messenger but still not msn messenger 7.5
thanx anyway
Okay, I got mine fixed too, in a odd way that u may think.
For my Windows XP, I went to MSN Messenger site, downloaded the MSN Messenger 7.0 copy for Windows 2000, uninstalled the 7.5..and reinstalled with that 7.0
And now it’s all working fine..with all the 7.x features still there.
My password is 11 characters long.So maybe I am affected, but couldn’t be my password problem (as mentioned above about ‘it works in my office’ etc.)
yeeeeeeeeeeeppppppeeeeyyyyyyyy!!!!
thanx adrian after two days of trying to get on line finally there never thought i would be able to get on again yr a dimond xxxxxxxx
hasnt worked for me…..i dont understand. done everything you mentioned….can u help?
omg, none of those things helped me. my msn messenger, web messenger, windows messenger, or hotmail will not work.
PLEASE help me =(
tried the whole thing, did not work. Read somewhere that hotmail requires static ip versus dynamic. When tech support helped me configure the router they had me change ip to dynamic. Can that be the problem and how do I fix it? Also I am curious how come I can login to my page in MSN but cannot access neither messenger, nor hotmail nor any of the news articles on my MSN page???
Please if you can help!!!!!
thanks for solving my promblem
please help me none of these things are working.
um i did what you said and it didnt work so well you plzz help me iv been trying to solve this all day
Gracias Man me salvaste, eres lo maximo
it still doesnt work…i think not even uncle bill would succeed…however i will kiss the bottom who it will help me….thank you everyone bye bye. please help me i’m going crazy dfgakjdòglkvjzxx alòkgjòl…you see?
Hey everyone just to let you i have the same problems since i installed a wireless router…. As good as technology is, somtimes it can be a real pain in the arse!
Its stressin me out cause my internet social life has been put on hold! I feel as though ive lost my human right to socialize!! dam microsoft! its like cyber comunism or something lol.
Any way good luck everyone - maybe we’ll all have to meet up and chat the traditional way……. in a pub.
hey there everyone, i too have encountered this problem, and i have tried abosultly everything in the pervious post, and nothings worked at all….if anyone can find an alternative fix, i’d be greatly indebbted to u
Thanks Joe!
My msn works again for your brilliant suggestion…I’ve tried changing the hour but i’ve not noticed the year in my date so CHECK THE YEAR BOYS 2006!!!!!!!!!!!!!!! thanks
HELP HELP its not workin i cant sign into msn or even check my hotmail PLEASE HELP
Thanks so muhc this really Helped!!!!!!!!!!!!!!! Thanks again
Solving problem MSN Messenger error code 80048820 with regsvr32 softpub.dll end LAN settings did not help. Please suggest other solving options?
Hello,I have a problem again with msn.I have MSN in laptop,but it doesn’t work any more at all in my laptop.Never.Please help.
I tries everything on the list and the erroe 80048820 still comes up. HELP
nah. i’ve bee through all the troubleshoot options, tried this too. nothing
i was on this computer last week, it was fine. now it’s been moved next door and we have a wireless router it’s all fucked… hotmail doesn’t seem to work, nor msn, nor myspace
I was trying everthing that was suggested about changing the time,date etc also the firwall but never worked until I did what adrain suggested and installed the old version 7.0 ad im back on line so try this………..
Okay, I got mine fixed too, in a odd way that u may think.
For my Windows XP, I went to MSN Messenger site, downloaded the MSN Messenger 7.0 copy for Windows 2000, uninstalled the 7.5..and reinstalled with that 7.0
And now it’s all working fine..with all the 7.x features still there.
My password is 11 characters long.So maybe I am affected, but couldn’t be my password problem (as mentioned above about ‘it works in my office’ etc.)
hope it works for someone at least coz it was driving me mad x
Where on earth can you find a copy of the 7.0 version???? I only want to check my e-mail! Why do they force you to upgrade to programmes that don’t work properly!
You’re soooooooooooo my idol! Than you very much!
ya none of this worked for me
its relle annoying too cuz i can’t check my email either! urrrr! i’ve chacked everything in here and the messenger help thing, nothings working! plzzzzz help! 
thnx Gekko! it does keep changing it to 8 letter instead of 6, now it won’t go let me change my password lolz
Hi Michelle, glad I helped you as a helpless soul.
Okay, anyone facing Hotmail login problems ? I think the loginnet.passport.com server is down for days…I can’t check my Hotmail.
If I am not mistaken, MSN Messenger too uses Passport.com servers (not sure whats the exact addresss) to authenticate it’s users before connecting to MSN Messenger and Hotmail.Try ping-ing loginnet.passport.com and it wouldn’t return back the packets..or even simpler..try login into Hotmail.
That server has been down for days I think. I think MSN people are trying to cover up their wrong doings.
For those who think it’s either
- Date is wrong (yeah..sometimes does help, but my date and time is correct, so it doesn’t help me there). I see some people have wrong time and date, changing it seems to help them, due to fussy MSN servers needing correct time for “security” reasons - WHY must be correct time, Microsoft?
- IP address should be Dynamic Ip - Heck my office wired LAN is Static and I have no problem with that also.
- Firewall - I’ve tried turning off Windows Firewall, doesn’t help. Turned off my own set of software-based firewall, doesn’t help either.
- Password shorten - Maybe I should try that in MSn 7.5 , but if my same number of characters work in 7.0, I don’t see why it can’t work all a sudden in 7.5.
My 2 cents of opinion
Andrea (and others)
Goto http://messenger.msn.com/Download
i) On the bottom of the Screen , you will see “Change Operating System” OR..better still copy this link:
http://messenger.msn.com/download/os.aspx
ii) Select: MSN Messenger 7.0 for Windows 2000 (basically because Windows 2000 and XP share the same NT OS engines)…then Click OK.
Then you have a choice of either “Download and Install Later ” OR Download Now (with ActiveX plugin).
The difference between 7.0 and 7.5 so far I noticed, is the Login page only..the rest is still the same.
Did not work for me and would really like to carry on using msn . If anyone can help let me no thanx. pinx
Itried all of above apart from the last one because the website will not load. I also cant get onto any microsoft websites.
well boody done ! i tried everything i thought! Back in the land of living.
bloody.
I’ve been having this problem too. The fixes mentioned didn’t work for me. I turn my anti virus off then connected to messenger and then turned my anti virus back on. It worked a treat. Hope it works for you. Give it a try. don’t forget to turn your av back on though.
I think I have the ANSWER to *most of you poor guys & dolls for 80048820 ! !
*If you are using a ‘NETGEAR Wirelss Router’ you will need to enter tthe ‘Netgear’ router set-up settings page, via internet Explorer.
1.Enter IP address 192.168.0.1 on the address bar.
2.Log on via your user name and password of your ISP.
3. Enter Admin, password
4.GOTO advance menu (left hand side of screen)
5.GOTO WAN set-up
6.GOTO MTU size, and change to 1400
7.Apply, OK.
Then try your Messenger 7.0 or 7.5 version again!
Good luck! Worked for me………..:-))
It works, thank you very much
Thank you! Usefullissimo!
i have a wireless router
error 80048820 keeps poppin up on msn when i try signin in.
when i check the connections on msn the tick for wireless doesnt appear.what should i do then ?
anyone got ne GOOD advice ????????
O my God, who ever u r, ure a genious:))))) ure amzing n i luv u for this……..my system clock wasnt set rite……..i corrected tat n my msn started on…………uve helped me with sumthin which the microsoft ppl cudnt help me with either……
o i luv u:))))
hey thanks a lot dude! it worked! muah! its when we dont have internet and msn that we realize how dependent we are on them….thanx again
Thank you…
My system clock was set incorrectly.
Thank you…
Still doesnt work… damn!! thanks anyway, ….
S t r e t c H, your advice work perfectly. THANKS!!!!!!
Thanks for the great peace of advice!! God bless you all!! I could not sign in because of the INCORRECT DATE. Best wishes from your Brazilian friend. Thank you very much!
hey, thanks a lot, the whole week i tried to go on hundreds of forums to find the solution but nothing worked untill i used yours. thanks again y´all
make sure that your system date is correct. I found that my system date was wrong. I chaged it to current date now works..
Thank you verry much. your “……dll” was the right solution for my problem. It’s greate, supper. Thank you very much.
i dont know what to do i check the date it was right but it keeps saying theres an error on key pots what does that means?
help!!!!!!!!!!!!!!!!!!!!!!!!
ok i need help or i am going to die cause since today i cant go to the msn 7.5 i can’t sigh in…..help seriously i NEED HELP OR I AM GOING TO DIE CAUSE MY BOY IS FROM OTHER STATE AND THATS THE ONLY WAY I CANT TALK WITH HIM PLEASE HONESTLY I HAVE CRIED!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
HELP ME PLZZZZZZZZZZZZZZ
I NEED HELP BEFORE MY RELASIONSHIP ENDS!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!11
HELP!!!!!!!!!!!!!!!!!ME!!!!!!!!!!!!!!!!!!!!!!!!!!
I NEED HELP I AM SO DESEPERATE HONESTLY SINCE 4 DAYS AGO I HAVENT TALK TO MY BF JOSSIMAR I LOVE HIM AND TODAY THAT I WAS GOING TO TALK TO HI M IT SAYS KEY-PORTS I DONT KNOW WHAT IN EARTH IS THAT HELP ME !!!!!!!!!!!!!!!!I CANT NOT EVEN GO TO MY HOTMAIL CAUSE IT SAIS THE PAGE CANNOT DISPLAY I HATE THAT
PLZZZZZZZZZZZZZZZZZZZZZZZ HELP ME I AM CRYING RIGHT NOW HONESTLY HELP!!!!!!!!!!!!!!!!!!!!!!!!:-(
plz nothing work plz helps me
i am having troble logging into msn, keeps coming up with error 80048883
i would be grateful if u could help me, my other email addy is scott@barrington6.wanadoo.co.uk
i have a netgear wireless router and use AOL and i have the exact same problem. CAN SOMEONE HELP ME PLEASE!!
omg that had to be the more dumbest thing i have ever seen to fix an error…
Ok, once again - MAKE SURE THE YEAR IS 2006 ! It does work.
very good article and very good website! it solved my problem!!!
thanx alot..sites really helpful.all i had to do was change my clock and date…thanx
Man I\ll tell you what. That was a simple trick but very dificult to solve.I even reinstalled the OS xp to solve it ehehehe. Thanks alot for sharing your skills with others.
guys - if you have uploaded to the new IE 7 - make sure SSL 2.0 is selected … sometimes IE disables it… that worked for me.
Help again does not work. Something wrong with ports or…?????
Yes !!! Thanks… Fantastic place to help me solve my problems.
Facinating !!
CHECK THE DATE AND TIME CAREFULLY ITS EASY TO MISS!!!!!!!!!!
thanks for the advice
MSN is bullshit - same problem but not solved. Why use that bullshit if there are other messengers that work without problems?
thatnx man it worked!!!
this didn’t work for me!!!
hey thx so much~ i was going crazy about this
haha i had changed the time and date a LONG time ago so that my free trial would be open again, but why did my msn start acting up NOW when i made the change like weeks ago? thx anyway
help i cant get on msn troubleshoot comes up i have tryed everything
It didnt work, plz help, i even had the client costumer help me but still isnt workin >.
omgosh, this is so annoying!! i tried everything you said, isn’t working. !! ahh, please help me.
S t r e t c H, you’re a champ!
Your advice worked a treat.
I had lost two days trying to reslove the error
Cheers!!!
Thank you!
The problem was solved, when I found out that my date settings showed 2005 instead of 2006…
Please help! I did everything it said and it still hasn’t worked.
Didn’t work for me. I have Tryed Everything There is to try, and still no log in. Please God Help ME!!
Thanks, it worked ! The problem was my date settings…
Thank you so much, it was a great help! The problem was may date settings…
I found that my netgear router was causing all the trouble once about three months ago i flashed the router and some things stoped working i thought it was windows but it was acctually the router i flashed it again and it worked
RM
Hello, all.
I tried to follow the instructions above, but it did not work. But I got it all to work by setting the DATE and TIME settings right (Control Panel -> Date and Time). My date was set to some date in january 2002. By setting the date to today, it all worked better.
I hope this will solve your problems as well.
Cheers!
Thanks! Worked like a Charm!
thank y’all for your help , this error called 80048820 almost turn me crazy , thank you
it does not help at all
I have some fantastic news for those that have tried the above and nothing worked…. after weeks and weeks of frustration this is what we eventually discovered.
This is for people using a DLINK Wireless Router with a DI524 model number. Change the MTU Setting to 1400 (this is under the WAN setting)
I dont know much about Wirless so im not the best at explaining things but by the looks of it this MTU setting can effect communication with certain programs.
Hope this helps at least one person out there in the big bad world. Well im off to keep on chattin on MSN woooohooooo!!!
everyone who have tried EVERYTHING!! to sort out their msn and have a netgear wireless router, try this
1. open internet explorer and type in ur ip adress
http://192.168.0.1
2. log in with username “admin” and the password shud b set to “password” automatically
3. on the left hand side go down to the bottom where it should say WAN settings
4. change ur WAN settings 1400 instead of 1454 or wotever it may be and it should work. good luck!!
sorry its the MTU size on WAN setup, change that to 1400
Thanks Shane !!! … I forgot i’d played with my settings to try to get 8MB broadband set up properly … consequently my news server and MSN crapped out . MUCH APPRECIATED !!!
thanks alot! you saved my life =p
Hello, all these solutions didn’t work for me, but i can resolve and re-create this problem. MSN (7.5) was working normally until Windows Update installed update http://support.microsoft.com/?kbid=900485. After this update I receive this error. If i go back with System restore, before this update, the problem will dissapear. So non of these solutions are working for me, just this update is the cause (for me !)
robyn
Have followed your step, still can not work! what should i do???
It was the date that was hasseling for me. I set the date correct, the time aswell as I unchecked the box on “internet-time”.
Thanks for the help guys!
changed my mtu from 1492 to 1400 on wan router IT WORKS ,I HAD JUST CHANGED TO A STATIC ISP
Been having this problem since May 1. I was online not downloading or doing anything specific. My msn automatically logged off and since I have not been able to get onto msn or hotmail. Not having made any changes to anything how can this happen? Is there anyway this is a hotmail problem as opppossed to our own hardware/software? I have a Netgear router but I can’t see how this could be a problem as it was fine before. This is driving me nuts!
Any alternate suggestions?
–wireless router user here–
have been able to solve the problem in 2 ways:
1.install msn 7.0 or
2.change MTU setting to 1400
this article has been extremely useful, thaks all for the help
Installed 7.5 yesterday and it just ain’t working despite trying many of the suggestions on here… uninstalled 7.5 through Control Panel, downloaded 7.0 from oldversion.com, this is the link:
http://www.oldversion.com/program.php?n=msnm
Download and run the install for 7.0 and everything’s back to normal!
WORKED LIKE A CHARM, oops, caps.
You may also want to try in IE going to tools, internet options, andvanced then use
TSL 1.0, none of the above worked for me, this did.
Regards and good luck
My life is shit.
I’m a piece of cake… it didn’t work.
Thanks anyway!!
PD: I’m using a router, but it is not firewaled nor nothing…
ok im still having problems with msn and windows messenger but i got qnext and it lets me log in even tho i cant change my msn name and picture so thats good to use without wasting bandwidth on web messenger, which u can also try.
so go to web messenger. or get qnext i suggest if it refuses to work like mine.
as for people who cant get into hotmail… mine stopped working about a year ago in internet explorer same time as msn stopped. i downloaded firefox and i have been able to accessmy internet ever since
i still want to fix msn tho even if i can log in
Hi guys… I also found out that on the Clock page there’s a tab that says “Internet Time” and it’s synchronizing with time.windows.com.
I just unchecked the Automatically sync… and did the rest of the stuffs on the post and it worked for me.
Yay!
I have tried everything on this list and a couple others. Wat happened to me is that msn never worked on my computer yet it worked on a different computer on my network that uses the same firwall Microsoft McAfee Firewall Plus. I thought it had something to do with firewall that is built in to my router which i have been told by someone was possible yet it started working a couple of days ago and worked fine for about 36 hours it then stopped working again. I think it has something to do with the fact that my computer started doing windows updates which it has never done before although it has been setup to do them automatically for about a year. I cant explain how irritating this is for and if anyone could get back to me with further suggestions then i would be very happy. My Email is Matthewruss05@aol.com
I faced the same problem of error code 80048820, all measues have been taken but still i can not login. EXCEPT ONE MEANS:
I tried my account and password of MSN Messenger on another computer, everything was working fine. Then i requested another account&passowrd from my friend to login on my laptop–same MSN Messenger, It was working properly, after that, I again use my own same account and password on same software———
Problem solved!
Well, it looks like we’re STILL having problems. The Odd bit is that WLM 8 is now experiencing the nefarious 80048820, but now with an “Extended Error Code” 80048439.
I can ABSOLUTELY prove that it’s Microsoft’s fault on this part; It’s very simple, really.
Note: everyone who is experiencing this problem is on broadband and not dial-up - it’s due to the world-wide default on the TCP/IP Protocol’s “Maximum Transfer Unit (MTU)” setting of 1500. It can’t be a code change on MSN 7.X because us Windows Live Messenger users are also experiencing the problem; hence, it must be with the new Live ID service that won’t handle packet sizes greater than 1400 (the aformentioned change in MTU values).
My son and I were wracking out heads tonight trying to figure this out (it’s a good experience in troubleshooting for him, and an opportunity for good-old Dad to show that he still knows a thing or two ), and applied all of the suggestions posted here and on Fanatic.net to no avail, with the exception of changing the MTU settings . I simply changed the MTU setting in my Netgear 10/100 Router from 1500 (the world-wide default) to 1400, and WLM 8 works like a charm.
So, as far as the other suggestions, PLEASE take this one FIRST - It’s infinitely simpler than doing the “regsvr32″ dance, and much more reliable. Using the regsvr32 re-loads should’t hurt anything.
–Scott
I have tried all the methods mentioned expect installing the old version, it does not work.
I have changed the MTU to 1400, it does not make any effect. My DLINK Wireless Router is DI514.
Hope the further discussion, thank you, I would pay attentation it.
romae
I am not sure what is going on. l fallow the instruction, from Start >>>Run>>type in regsvr32softpub.dll >>> the window show me a message says window can’t find this file or program…….. have i not got this file in my system or should l download it? what do i do to sign in MSN? IF any ine here can help me? most appreciated.
l have given you the wrong Email address. sorry…. the correct one is Tomykat64@aol.com